Office Hours / Gate Hours9:00 am to 5:00 pm Everyday

Storage FAQ

Click on any question below to view the answers.

When can I move here?

Any time! At this time we have most of our unit sizes available. Call us today or book online using the ‘booking’ button in the menu.
How do I pay my bill?
You can pay your bill through cash, e-Transfer, debit or credit cards.

Need something different? Our customer support will guide you through the payment process.

What should I do if my address changes?
All you need to do is provide us the new address and we will take care of the rest.
How should I pack my things for storage?
Come and see the various types of solutions we have on site for boxes. You can also use totes or your own boxes.
What forms of payments do you accept?
We accept all type of payment methods. Cash, e-Transfer, Debit, Visa or Master card.
How do I move in my items?
All you have to do is show up, register for a unit and use our onsite provided dollies to wheel your stuff into your new unit.
Are there any restricted Items?
Yes, we ask that you not store food, explosives or illegal items in our storage facility.
What if I forget my gate access code?
Call us at (604) 856-8070 and we’ll get your gate access code sorted.